Directions: Now answer the questions.
1. Why does the student go to the bookstore?
A. To purchase a book by Jane Bowles
B. To find out which books he needs for a course
C To return a book that was originally assigned for a course
D. To find out how to order a book for a course
2. What is the store’s policy about giving refunds on books? Choose 2 answers.
A. Books that are not for a specific course will receive a store credit instead of a refund.
B. Course textbooks can be returned for a full refund early in the school semester.
C. All books must be returned within two weeks to be eligible for a full refund.
D. Only books that are in new condition will get a full refund.
3. Why Is the professor not going to discuss the book by Jane Bowles in the class?
A. There is not enough time left in the semester.
B. Not all of the students were able to get a copy of the book.
C. The professor miscalculated the difficulty level of the book.
D. The book was not on the course syllabus.
4. What does the woman imply about the book written by Jane Bowles?
A. It is worth reading.
B. It focuses on a serious topic.
C. She is not familiar with it.
D. She read it for a literature class.
5 . Listen to Track
A. He thinks the store’s policy is too strict.
B. He is happy that the woman has agreed to his request.
C. He is surprised at the woman’s suggestion.
D. He is annoyed that he needs to give the woman more information.
Listen to a conversation between a student and an employee in the university bookstore.
Hi, I bought this book at the beginning of the semester, but something’s come up, and I’d like to return it.
Employee Well, for a full refund, store policy is that you have to return merchandise two weeks from the time it was purchased, but for assigned textbooks or anything having to do with specific courses … wait, was it for a specific course?
Yes, but, uh, actually…
Well, for course books, the deadline is four weeks after the beginning of the semester. So for this fall semester, the deadline was October first.
Ouch! Then I missed it. But, uh, why October first?
I guess the reasoning is that by October first, the semester is in full gear and everyone kinda knows what courses they’ll be taking that semester.
I get it. So, it’s mainly for people who decide to withdraw from … uh, to change to new courses early on …
Exactly. The books have to be in perfect condition of course; they can’t be marked up or look used in any way. For the full refund, I mean.
Well, but uh, see, my situation is a little different … I-I hoped you might be able to make an exception.
Well, the policies are generally pretty rigid—and the semester is almost over.
OK—here’s what happened … uh, I think my professor really miscalculated. Anyway, the syllabus was way too ambitious in my opinion. There are only two weeks of classes left in the semester, and there are, like, six books on the syllabus that we haven’t even touched.
I see. So you were hoping to return this one.
Yeah—the professor already announced that we won’t be reading this one by Jane Bowles. And all the others I bought used.
Jane Bowles? Which book of hers?
It’s called Two Serious Ladies.
Oh! But you should keep that one! Are you interested in literature?
Well, l am an English major…
You’re lucky to have a professor who includes a lesser-known writer like her on the syl-labus. You know, not the usual authors we’ve all read.
So you really think, uh ?
I do, and especially if you’re into literature.
Hmm, well, this I wasn’t expecting. I mean, uh, wow!
I hope you don’t think I’m being too pushy. If you prefer, you can return the book and arrange for a store credit. You don’t qualify for a refund—policy is policy, after all—but you can make an exchange. And you can use the credit for your books for next semester. The credit carries over from one semester to the next.
Hmm—that’s good to know. But now I’m really intrigued. I guess that just because we ran out of time to read this book in class doesn’t mean that I can’t read it on my own time. You know, I think I’ll give it a try.
What does the man mean when he says this:
mm, well, this I wasn’t expecting. I mean, uh, wow!